Ref to our meeting on the 24th of Jan, I would like to share with you our updated organization and administration changes in the assistants’ operation. The main objective of the new organizational changes is to introduce an organized assistant system to ensure effective communication and smooth operation to meet PDE strategy in providing state of the art service quality and unique working environment for our operators.
A specific evaluation criteria was defined to define the potential of each assistant and how each profile meets the requirements to work and be a member of PDE team. Priority was given to the assistant who is free as much as possible, willing to dedicate time for PDE, flexible, in addition to Operators feedback, technical knowledge, discipline during the first 3-month probation period and your inputs to the system.
As of the 25th of Feb., the assistant’s operations will be linked directly to SPECIFIC CLINIC and not an OPERATOR. Three teams were formed reflecting our 3 Clinics in New Cairo. Each team will be headed by a Team Leader who will be in full charge for managing the team and the clinics schedule in addition to other activities including but not limited to monitoring the team members’ performance, discipline, and technical knowledge.
The Team leaders and members have been assigned as follow:
Team Leader: Nada Abdel Aziz
Team Leader: Mai El Kateb
Team Leader: Reem Lotfy
For the coming Period, the three team leaders will be directly reporting to me and will be your sole communication channel within the organization. Any issues within the clinic operation should be discussed between the assistant and his/her team leader. A recurrent meeting will be held between me and the team leaders to address any issues.
To ensure smooth transition, during the coming week, the current schedule is still applicable and each team leader will arrange with her team the final schedule based on the business needs. Team leaders will try as much as possible to accommodate your inputs however be prepared for some changes based on business needs. I expect each one to give full support to all team leaders and the whole PDE operations
Please join me in congratulating our new Team Leaders and wishing them luck in their new challenge.
PresiDental Esthetics Center & Institute